Study Cites Infor’s Mobility, Customer Service and Cost-Effectiveness as Key Success Factors
Infor, a leading provider of business application software serving more than 70,000 customers, today announced that Infor has been recognised as a Leader with respect to its talent management offerings in IDC’s latest Integrated Talent Management MarketScape report. IDC evaluated vendors based on a comprehensive and rigorous framework relative to the criteria and one another, and defined talent management as those functions that serve to attract, develop, reward and retain the workforce.
“IDC continues to cite Infor’s approach of enabling access where the individual user works as particularly noteworthy. Use of Microsoft Outlook works well for users that are not bound to their desktop devices and sets Infor up well as mobile access becomes more prevalent,” as noted in the report by Lisa Rowan, program director of HR, learning and talent strategies at IDC. “Infor also received high scores for customer service and cost-effectiveness by their clients.”
Infor, which recently finalised its organisational combination with Lawson Software into the single brand Infor, is committed to continued investment in its talent management offerings, including Infor10 Lawson Talent Management product suite, to help organisations better manage their talent programs. The company now offers one of the most comprehensive and differentiated suites of Human Capital Management applications in the industry.
“Our innovative applications support our customers’ efforts to optimise transactional efficiencies, drive strategic alignment of people and realise business objectives,” said Amy Ihlen, industry strategy director, Human Capital Management, Infor. “Employees want to be engaged and know how they directly contribute to their company’s success and companies want to know which employees have the greatest impact on business results. We want our customers to achieve both outcomes - so we will continue to listen and develop dynamic, specialised solutions to help meet these needs.”
 IDC MarketScape: Worldwide Integrated Talent Management 2012 Vendor Analysis, Doc #234365, April 2012