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Customer Engagement

AI Revolution: fintech firms race to integrate gen AI

Generative AI is revolutionizing fintech, enabling personalized advice, streamlined operations, and enhanced fraud detection. The future of AI in fint...

  • February 13, 2025
  • 4 minutes

Top 10 strategies to elevate cybersecurity in fintech

Fintech companies must prioritize cybersecurity to protect sensitive data and maintain customer trust. This article outlines 10 key strategies to enha...

  • February 11, 2025
  • 4 minutes

Top 10 game-changing innovations in Open Finance 2.0

As Open Finance evolves into its next phase, the 2.0 era promises to redefine financial services by expanding beyond traditional banking, unlocking in...

  • January 20, 2025
  • 6 minutes

How Generative AI is transforming insurance operations

Generative AI is no longer a distant possibility for the insurance sector—it’s here, reshaping everything from claims processing to customer inter...

  • December 10, 2024
  • 5 minutes
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Citi’s Thierry Jenar talks fintech success formula – Private credit, AI, and going green

Private credit, AI, and ESG are reshaping fintech. Thierry Jenar, Citi’s Global Head of Digital, explains how fintechs can adapt to thrive in a chal...

  • December 2, 2024
  • 8 minutes

Best Insurance launches WhatsApp ‘Apply and Buy’ service

Best Insurance has launched an AI-driven WhatsApp service, allowing customers to apply for and buy insurance directly through the messaging app, offer...

  • October 30, 2024
  • 3 minutes

Top 10 RegTech trends for 2025

As regulatory pressures rise, RegTech is set to transform compliance in 2025. From AI-driven solutions to blockchain-powered KYC, the industry is evol...

  • September 26, 2024
  • 7 minutes

Ant Group launches AI-powered ‘life assistant’ app Zhixiaobao

Ant Group has rolled out Zhixiaobao, a new 'life assistant' app designed to simplify everyday tasks through intuitive AI interactions. The app integra...

  • September 5, 2024
  • 3 minutes

CASE STUDIES

AI Revolution: fintech firms race to integrate gen AI

Generative AI is revolutionizing fintech, enabling personalized advice, streamlined operations, and enhanced fraud detection. The future of AI in fint...


Fintech Titans in 2024

This case study of the top 10 fintech companies of 2024 serves multiple purposes, catering to a wide audience with varied interests and needs....


Preparing Clients for LIBOR Discontinuation Scope and Challenges: Part 2 of a Murex Experts Q&A

This Q&A with Murex experts focuses on the biggest project management challenges faced by Murex, client hurdles in overcoming the LIBOR cessation,...