Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, today, announced that CUA, Australia’s largest customer-owned financial institution, has implemented TCS BaNCS to reengineer its core banking and online banking system. The new solution expands CUA’s capability to deliver more flexible and innovative products and services to customers. TCS BaNCS will also enable CUA to improve internal processes and efficiencies as well as facilitate enhanced customer service.
Commenting on the occasion of going live on TCS BaNCS, Chris Whitehead, CEO, CUA, said, “Our new core banking system provides a single integrated approach across all consumer banking products, including transaction banking, lending, mortgages and deposits, as well as online and mobile access. This level of integration is unmatched in the industry in Australia. Such a single enterprise view of the customer is already delivering a better experience for CUA."
Colin Sword, Country Head, TCS Financial Solutions – Australia and New Zealand, said, “We are pleased to go live with our TCS BaNCS software solution at CUA. TCS BaNCS will assist CUA to automate its banking processes and provide best-in-class customer service, thereby maximizing operational efficiency and reducing operational risk. CUA’s new online banking platform will also provide customers with a modern, new look coupled with an easy to navigate online banking experience. Core to this success was outstanding teamwork; I would like to congratulate CUA and the team on this transformation success.”
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