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Worcestershire County Council ROI Case Study

Seeking to reduce costs and to provide better customer experience, Worcestershire County Council has transformed how it does business and will enable 100%of its citizen services to be accessed online. Through its portals, apps, workflows and processes, Nucleus (a leading provider of value-focused technology research and advice) found that by using OutSystems low-code platform to

  • Editorial Team
  • March 26, 2018
  • 1 minute

Seeking to reduce costs and to provide better customer experience, Worcestershire County Council has transformed how it does business and will enable 100%of its citizen services to be accessed online. Through its portals, apps, workflows and processes, Nucleus (a leading provider of value-focused technology research and advice) found that by using OutSystems low-code platform to deliver its applications, they have reduced service costs by over £1.7 million across all departments, with an ROI of 442%. Read the case study to learn how Worcestershire is on its way to becoming a world-class council.

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