Revolut expands B2B offering with POS terminal, as fraud reports raise questions

The launch of Revolut Terminal represents a strategic move for the fintech company as it looks to strengthen its B2B offerings, particularly in the retail and hospitality sectors. With Black Friday and the festive season just around the corner, Revolut is positioning the Terminal as a reliable and efficient payment solution designed to handle the heavy transactional loads businesses expect during the busiest shopping periods of the year.

The Revolut Terminal, available for pre-sale at a reduced price of £129 + VAT (down from £169 + VAT), is set to challenge established players in the POS market, including Square, SumUp, and Dojo. It’s part of Revolut’s broader push to cater to larger businesses that require robust, all-in-one payment systems capable of processing high volumes of transactions with minimal downtime. According to Revolut, the Terminal guarantees 99.9% platform uptime, ensuring that businesses can continue to operate smoothly even during peak shopping hours, when many payment systems face the risk of outages.

The device is equipped with integrated Wi-Fi and SIM connections, enabling it to function in various environments without relying on fixed network infrastructure. Additionally, the Terminal’s battery is designed to last all day, making it ideal for businesses that require mobility or need to process payments in different locations.

James Gibson, General Manager of Revolut Business, noted the significance of this latest launch for the company’s B2B operations: “We’re continuing to see strong momentum in Revolut Business, having surpassed $500 million in annualised revenue and onboarding over 20,000 new business customers per month. Revolut Terminal marks our latest investment in serving the needs of merchants, from small businesses to large enterprises, with a payment solution that seamlessly integrates into their operations.”

Revolut Pay integration and business benefits

One of the standout features of the Revolut Terminal is its full integration with Revolut Pay, the company’s one-click payment method. Revolut Pay allows customers to pay directly from their Revolut accounts without entering card or bank details, significantly speeding up the checkout process. This functionality can be particularly appealing to businesses looking to reduce payment friction and improve customer satisfaction.

Moreover, Revolut Pay offers merchants lower transaction fees—0.5% plus £0.02 per transaction—which could represent significant savings for businesses that process large volumes of payments. In a highly competitive POS market, these lower fees are likely to be a key differentiator for Revolut as it looks to attract larger enterprises. Customers using Revolut Pay also earn loyalty points, known as RevPoints, which can be redeemed for discounts on future purchases. This feature adds an extra incentive for customers to choose Revolut as their preferred payment method, potentially increasing merchant sales in the process.

Alex Codina, General Manager of Merchant Acquiring at Revolut, described the Terminal as a versatile solution that caters to the needs of businesses across industries: “We’re excited to be offering Revolut Terminal as an all-in-one, powerful POS solution for our business customers. This launch comes as we continue to double down on the hospitality and retail industries, offering them a payment solution that is both reliable and easy to use.”

In addition to its payment capabilities, the Revolut Terminal can be paired with Revolut’s Point of Sale software, giving businesses access to valuable tools like advanced analytics, multi-location management, and customer catalogues. These features are designed to help businesses streamline their operations and make data-driven decisions that can improve efficiency and profitability. For businesses that previously relied on multiple service providers for different aspects of their payment systems, the Terminal offers a more integrated solution.

Building on success amid broader security concerns

The launch of the Revolut Terminal comes at a time when Revolut Business is seeing rapid growth, having surpassed $500 million in annualised revenue globally. The company continues to onboard tens of thousands of new business customers each month, and the Terminal is expected to further drive Revolut’s expansion into the larger enterprise market.

However, Revolut’s rapid growth has also been accompanied by increasing concerns over the security of its services. Last year, the UK’s national fraud centre, Action Fraud, received almost 10,000 reports involving Revolut, more than any major high street bank, including Barclays. Reports from BBC’s Panorama highlighted instances of significant fraud losses, with one business customer losing £165,000 after scammers exploited weaknesses in Revolut’s ID verification system.

Despite these security concerns, Revolut has reiterated its commitment to safeguarding customer accounts, stating that it has invested heavily in its financial crime prevention team and has “robust controls” in place to meet regulatory standards.

As the Revolut Terminal makes its way into the hands of UK and Irish businesses, its success will likely depend on more than just its technical capabilities and competitive pricing. Businesses will need reassurance that the fintech giant is fully equipped to protect their transactions and accounts, particularly as the company continues to expand rapidly.

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