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Stephen McMaugh
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Intellect Global Consumer Banking ( iGCB)

iGCB, the consumer banking business of Intellect, is the preferred partner of leading global banks, driving their ‘Primary Banker’ aspiration. We have the world’s largest full-spectrum suite of consumer banking products spanning CoreLendingWealth, Mobile & Internet Banking, Cards and Central Banking.

Our retail banking products power serious business benefits to over 100 banks in 36 countries – in advanced as well as growth markets. Our central banking solution is the highest common innovator in central banks across the globe, including Sveriges Riksbank and the Reserve Bank of India. Most banks today want to become true digital banking leaders. With a dramatic shift in customer preferences, banks are re-aligning their strategies to provide superior customer experience. In consumer banking, the ‘customer firmly at the centre’ means a uniquely integrated single digital platform.

This is why iGCB products are designed by bankers, with the customer at the centre, and an approach to digital that is not transactional, but holistic. In other words, Digital 360. The ‘Digital Outside‘ strategy is totally customer facing and anchored around channel renovation – ensuring Omnichannel, the same experience at all customer touch points. The ‘Digital Inside‘ strategy is operations consolidation, synonymous with lean operations – integrated process orchestration and centralized risk management.

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