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Location Head Office

244, Anna Salai
Chennai
IN

Telephone

+91-44-3987 4000

Contact

Stephen McMaugh
[email protected]

Intellect Debt Management

Intellect Debt Management System is a multi product system designed around 6 essential elements of debt management. It comprisesBusiness Strategy Design – Segmentation, Allocation, Work Prioritization, and Incentives; and Operations Strategy Design – Follow Up and Escalation. 

The global lending portfolio is expected to be $38 trillion by 2019, growing at an average of 7.9% CAGR. With increasing loans and high expected levels of delinquency, there is an increasing emphasis on strong debt management processes to devise powerful strategies for timely collection.

Irrespective of whether it is an economic upturn or downturn, debt management is a demanding market. Banks are spending to acquire customers and retain them on the one side, and on the other, spending on collecting owed debt.

The key to competitiveness, therefore, is having a superior debt management strategy, and more importantly, having the necessary tools to execute these strategies.

Such a strategy must enable identifying customer segments, allocating it to the right set of agents and building efficient follow up processes.The versatile Intellect Debt Management System has a high degree of fitment in any implementation. This accelerates the system delivery process and therefore ensures that banks start early.

Intellect Collect has a powerful segmentation process. Segmentation can be defined on customer attributes, account attributes, special attributes or a combination of attributes.

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