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Head Office Head Office

214 King St. W. Suite 600
Toronto
Ontario
CA

European Office Office

Devonshire House 60 Goswell Road
London
GB

Telephone

+447342888965

Contact

Milko Radotic
[email protected]

Horizn Platform

Horizn is the #1 digital acceleration platform designed exclusively for financial service institutions. Horizn equips bank customers and employees with the knowledge needed to increase digital confidence, understand all the bank's digital capabilities, and dramatically accelerate digital usage rates. The Platform three components, Self-Serve Customer Platform, Assisted-Serve Call Center and In-Branch Demos, and the Employee Direct Platform, help accelerated the shift to digital with many of the world's largest banks

There is no doubt the future of banking will rely on digital platforms and the widespread adoption of new technologies. With that certainty in mind, banks globally use Horizn to equip both customers and employees with the knowledge needed to accelerate usage of the bank’s digital capabilities

Nearly every institution on the planet now has three enduring digital banking challenges. 

  • Get the non-digital or new to digital customers understanding and banking digitally 

  • Get the active digital customers to more broadly leverage all the bank’s digital capabilities.

  • Make certain all your new digital product and feature launches get adopted

Digital Readiness Across all Lines of Business

Horizn is used globally to educate customers and employees on all things digital, across all lines of business: mobile and digital banking, retail banking, business banking, wealth management, open banking, payments, insurance, customer digital conversations, and regulatory. Banks are integrating our Digital Demos within websites, mobile apps, chatbots, marketing campaigns, online FAQs, and email.

 

View other products from Horizn Inc

Assisted-Serve: Call Center and In-Branch Digital Demos

Both Call-Center and In-Branch employees need easy access to digital information when talking to customers. Our Digital Demos are used by the frontline when talking to customers about all aspects of digital banking.  Both Call-Center and In-Branch employees can quickly answer digital questions, share Digital Demos via email and in-branch via self-serve tablets or kiosks. …

Frontline Employee Direct: Employee Digital Learn Platform

Frontline Employee Direct: Our Employee Platform is an interactive gamified platform designed to rapidly increase digital fluency among Bank employees. The platform ensures the bank's workforce is digitally aware, knowledgeable and prepared to support customers on the retail floor and in the call center the second all your digital innovation goes to market Empower employees …

Self Serve: Customer Direct Platform

The Self-Serve Customer Platform ensures bank customers have the confidence and know-how to bank digitally as well as accelerate usage of all the bank's digital capabilities. Banks using the platform are widely distributing Digital Demos to their customers via bank websites, email marketing, SEO, chatbots, and in-app. Customers can self-learn digital banking capabilities as they …