Insights

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Barclaycard's Kerigan: Retailers hesitant to embrace Open Banking opportunities

28th November 2018

Company: bobsguide
Retailers are showing signs of reluctance to the payment innovations enabled by Open Banking according to Nick Kerigan, managing director of future payments, Barclaycard. “I think they [retailers] are being cautious and prudent in the sense that they want to explore the benefits, but they also have clear incumbent payment methods, which... read more
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UK’s incumbent retail banks must embrace commercial risk

28th November 2018

Company: bobsguide
Banks must find their niche and “bloody well deliver” or face losing customers to challengers. according to Alison Jaap, head of change at First Direct. Speaking at an event in London this week, Jaap argued that incumbents need to take more commercial risks as innovative products flood the market. Banks simply can’t afford to... read more
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Challenger account holders seek budgeting assistance

28th November 2018

Company: bobsguide
Challenger bank account holders are looking elsewhere for budgeting assistance according to Steve Tigar, CEO of the free online budgeting app, Money Dashboard. Speaking at a conference this week in central London, Tigar said Money Dashboards most engaged users of the budgeting service are Starling and Monzo account holders.  “If... read more
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Starling developer: avoid voice banking “gimmicks”

28th November 2018

Company: bobsguide
When it comes to voice-activated banking, institutions need to avoid implementing “gimmicky” technologies that “won’t add anything” to the client experience. That’s according to Jason Maude, senior developer at Starling Bank. Speaking at a retail banking conference in London this week, Maude said the... read more
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Leading order management systems

28th November 2018

Company: bobsguide
Efficient order management is critical to the success of any organisation. Yet achieving flawless orders on an ongoing basis can be challenging for organisations of all shapes and sizes. There are dozens of hurdles to overcome along the often tumultuous road to order fulfilment – from opening orders, keeping track of available inventory,... read more
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In the FCA’s back end: processing 31 million Mifid II transactions daily

27th November 2018

Company: bobsguide
The run up to the second Markets in Financial Instruments Directive (Mifid II), which came into force on January 3 this year, posed challenges for all involved. Market participants gawped at the new compliance requirements. The European Securities and Markets Authority (Esma) – the body assigned the task of penning the directive –... read more
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KPMG’s Bolland: Incumbent banks the winners of big data revolution

27th November 2018

Company: bobsguide
Legacy platforms will not hold incumbent banks back as the industry becomes more focused on big data possibilities, according to Dan Bolland, director of banking at KPMG. “I understand what they are saying but the reality is, in Ireland there are really two big players, in the UK there are five big players. So, they have so much data of... read more
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Mastercard’s Wadsworth: Who will end up holding the Open Banking baby?

26th November 2018

Company: bobsguide
Questions around accountability should problem occurs around Open Banking relationships were raised by Jim Wadsworth, UK product director at Mastercard, at a retail banking conference in London this week. “This is different to the Facebook or Twitter world. If Twitter goes down for half an hour nobody really cares, but if someone has... read more
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Lessons from Terminator: Who do we trust to set the AI standards?

26th November 2018

Mention the words artificial intelligence or machine learning and what uncontrollably springs to mind is the fictional endoskeletal, red-eyed Terminator of the same film franchise, followed closely by its fictional creator, SkyNet, the neural communication network that became self-aware. Not your typical response to new technologies, both of... read more
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The AI workhorse: demystifying RPA | podcast

26th November 2018

Company: bobsguide
The story of automation in financial services is one told with heavy hype. Reportedly driver technologies of the fourth industrial revolution, the buzzwords artificial intelligence, machine learning and robotic process automation (RPA) have seen an explosion in growth and investment, according to Guy Kirkwood of automation specialists,... read more