How Banco BPI Became a Customer-Centric Bank Using OutSystems
A backlog of apps to be built, a disconnected customer experience in need of transformation, a hot competition for disruption, and Banco BPI amidst it all. Join us February 26, at 12:00 p.m. ET | 05:00 p.m. GMT, as we sit down with Banco BPI Head of Digital Transformation Sergio Miguel Santos to discuss delivering
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Editorial Team
- February 8, 2019
- 1 minute
A backlog of apps to be built, a disconnected customer experience in need of transformation, a hot competition for disruption, and Banco BPI amidst it all.
Join us February 26, at 12:00 p.m. ET | 05:00 p.m. GMT, as we sit down with Banco BPI Head of Digital Transformation Sergio Miguel Santos to discuss delivering a frictionless customer experience with OutSystems, even when there are obstacles in your way.
You’ll learn about:
* The issues the bank was having with delivering a customer-centric approach
* Why they went in the direction of low-code
* The key criteria they identified when looking for a new platform and why
* The core teams involved in using the OutSystems platform and how were they organized
 
