NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been awarded twice in Corporate Vision’s 2017 Technology Innovator Awards. The company was named Best Contact Centre Solutions Provider by the monthly publication and won the Innovation Award for its ContactWorld technology.
ContactWorld is an intelligent, multi-tenant global cloud contact centre and inside sales platform that joins up all communications channels and plugs straight into an organisation’s CRM platform for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, ContactWorld ensures complete flexibility, scalability and reliability.
Launched by Corporate Vision three years ago, The Technology Innovator Awards highlight the businesses behind the most ground-breaking developments in technology. The prestigious awards process shines the spotlight on those cutting-edge individuals, departments and firms who, through their commitment, experience and willingness to explore and take advantages of the opportunities presented, are developing and sharing the technology that will continue to enhance the business world for many years to come. Winners are chosen through a combination of votes from Corporate Vision’s network of industry partners and the magazine’s own thorough in-house research process.
“We are delighted to have been awarded twice in Corporate Vision’s Technology Innovator Awards”, comments Tim Pickard, SVP Marketing at NewVoiceMedia. “Our cloud contact centre and inside sales technology is transforming the experiences that sales and service professionals offer their customers and prospects, ensuring every interaction is unique and personalised. This award is further testament that our solutions really are best-in-class and we’re extremely pleased to have been formally recognised”.