Hazeltree, the leading provider of integrated buy-side treasury management solutions, today announced that it has expanded its management team by hiring client service veteran, Ayman Sakr, to lead its worldwide client service organization. Mr. Sakr brings to Hazeltree more than 20 years of experience in professional services, alternative investment industry consultancy, product implementation, client support, and product development. As a client service executive, he oversaw solution implementation and support for a range of alternative investment clients, including hedge fund managers, asset managers, fund administrators, and prime brokers.
“Our industry is focused on effectively managing their counterparties with efficient treasury solutions to ensure win-win relationships with each of them, while minimizing risk and exposure,” said Sameer Shalaby, President and Chief Executive Officer of Hazeltree. “Ayman is the exceptional leader who will ensure that we deliver service and satisfaction levels that surpass client expectations, and sustain client service excellence as we scale our organization and client base globally.”
Mr. Sakr will be primarily responsible for managing professional services and client implementation, support, and training, with a top priority of ensuring excellent client experience throughout their lifecycle to maximize the value and benefit of Hazeltree’s solutions. He joins Sal Ventura, Hazeltree’s recently named Head of Client Relationship Management, as members of the company’s expanded management team who are directly responsible for ensuring client satisfaction and value realization.
Ayman Sakr most recently was global head of client service and product management of investment management solutions provider, Paladyne Systems, which he co-founded in 2005, and was integral to its global growth until it was eventually acquired by Broadridge Financial Solutions in 2011. As head of client service, Sakr was responsible for all aspects of client implementation and support. He played a key role in building Paladyne's client base in hedge funds, fund administrators, and prime brokers. Under his leadership, Paladyne’s global client delivery team grew to over 150 people in the USA, Europe and Asia Pacific, and was widely recognized in the industry as a leader in client responsiveness and support quality.
“My goal is to build a world-class client service organization, and I joined Hazeltree because of their clear commitment to achieving nothing less,” said Ayman Sakr, Head of Worldwide Client Service for Hazeltree. “I personally want to ensure that every one of our clients is extremely delighted with the value of our products and the professionalism and effectiveness of our team in helping them achieve strategic advantage through proactive treasury management.”
Early in his career, Mr. Sakr led various client service and technology roles at Cogency Software and TenFold Corporation. He has a Bachelor of Electrical Engineering degree from Cairo University, Egypt.
Hazeltree is the leading Treasury Management solution provider, serving hedge funds, asset managers, fund administrators, insurance companies and pension funds with powerful, proactive performance enhancement and risk mitigation capabilities that generate operational alpha, reduce a range of risks and streamline operations. Hazeltree’s integrated treasury management solution includes comprehensive cash management, securities financing, collateral management, counterparty management and margin management capabilities. Hazeltree is headquartered in New York with offices in London and Hong Kong.