Relationship Aims to Expand Company’s Process Management Solution Capabilities
DST (NYSE: DST), a global provider of specialized technology, strategic advisory, and operations outsourcing for the financial and healthcare industries, today announced it has formed a strategic alliance with BusinessOptix to expand its intelligent business process management solutions global offering .
Through the alliance, BusinessOptix, a leading provider of business modelling and process design technology, is expected help DST reinforce its end-to-end business process management solution capabilities and deliver greater value to clients.
AWD, DST’s comprehensive BPM platform, is currently being used by over 350 businesses to help reduce cost, improve customer service, reduce risk , and improve overall operational efficiency
According to John Vaughn, DST Vice President responsible for the Business Process Solutions group, the alliance will help both companies extend their formidable capabilities. “The key to helping our financial services clients master complexity and optimize their business operations is a better understanding of the interactions between people, process, and technology,” says Vaughn. “This relationship with BusinessOptix will expand our ability to be the catalyst in helping clients drive reduced cost of ownership, improved efficiencies, and a differentiated level of customer experience.”
BusinessOptix provides sophisticated operational business modelling, process analysis, and design tools that enable the capture of information from multiple connected sources. These services allow organisations to quickly understand and document their business and then deliver transformational change in a controlled and collaborative fashion, helping to deliver significant cost savings within short timescales.
“We believe BusinessOptix complements DST’s existing capabilities and will help them deliver even more value to their clients,” says Peter McInally, CEO BusinessOptix. “This strategic alliance will enable us to deliver further innovation as we both work toward defining the ‘art of the possible’.”
AWD is designed to help ensure that interactions within an organization and its customers happen seamlessly.