Mature cloud users are driven predominantly by business growth, not cost reduction, new report reveals

14 May 2015

  • Global survey of 784 executives reveals how mature organisations are in their approach to cloud computing
  • Cloud is increasingly  becoming the dominant model of IT service delivery
  • High cloud-maturity companies are more likely to say the benefits of cloud in terms of their revenue growth has been transformative or substantial
  • Security, privacy and compliance will remain as the key challenges to cloud adoption 

Organisations with a mature approach to cloud computing are typically more focused on business growth than cost reduction, a new IBM report written by The Economist Intelligence Unit reveals today. They are also more likely to achieve those benefits as a result of their use of cloud.

Mapping the cloud maturity curve is based on a survey of 784 IT and business executives from around the world. It forms part of an ongoing EIU research programme, which launched in December 2014. 

The survey assessed organisations’ progress in achieving five fundamentals of cloud maturity: aligned strategy, organisational harmony, digital culture, dynamic infrastructure, and good governance.

It reveals that cloud is poised to become the dominant model for IT service delivery. Two thirds of respondents predict that 60% or more of the technology services will be delivered via the cloud within three years. 

High cloud-maturity organisations are more likely to view “boosting customer demand” and “expanding sales channels” as drivers to cloud adoption, the report shows. They are also more likely to have achieved revenue growth as a result of their use of cloud. Low cloud-maturity organisations are typically more focused on cost reduction and efficiency.

They are also more likely to say they have the data governance measures required by cloud in place. Nevertheless, privacy, compliance and security will continue to be the chief barriers to cloud adoption in the next three years, even among high cloud-maturity organisations, the report reveals. 

“This research reveals that there is still work to be done by IT departments in educating their peers in other divisions about the risks and realities of cloud,” said Pete Swabey, senior editor at The Economist Intelligence Unit.

The report is accompanied by a benchmarking tool that allows companies to compare their own cloud maturity against peers in their region or industry. 

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