UK fitness center chain receives prestigious award for improving customer service and saving transaction costs
Fundtech, a market leader in global transaction banking solutions, would like to congratulate Fitness4Less for winning a 2014 Corporate Recognition Award for Innovation and Excellence from Treasury Management International in the category of Credit & Collections. The awards, sponsored by BNP Paribas, were announced at a ceremony on January 22, 2015. Winners of this annual award are selected by the publication’s editorial board for demonstrating leadership, innovation and excellence in treasury management.
Fitness4Less, a chain of low-cost fitness centers, is a business where cost control and a high level of customer service are vital to the business’s success. By implementing a fixed-cost Direct Debit solution provided by Fundtech, the company was able to realize significant transaction cost savings, offer customers the ability to conduct online transactions 24/7, and monitor the status of customer accounts in near-real-time to better manage cash flow.
“Congratulations to Fitness4Less for winning this award,” says Danne Buchanan, Executive Vice President, Merchant Services, Fundtech. “By minimizing transaction fees and reducing transaction costs Fitness4Less shows that businesses of any size can utilize technology to improve customer service and reap financial rewards.”
“Fitness4Less was successful in winning this award against stiff competition,” added Robin Page, CEO of Treasury Management International. “We felt that the solution was a flagship example of the way in which corporate treasurers are responding to changing market conditions and positioning their organizations for growth.”