PRO-TECH service adds another layer of security for account holders
ACH Alert, a comprehensive provider of ACH and wire risk management services, has partnered with New Mexico’s Los Alamos National Bank to introduce industry-leading fraud protection services for LANB’s customers with PRO-TECH.
“ACH Alert has a proven track record for delivering outstanding state-of-the-art technology solutions that can provide another layer of fraudulent transaction safeguards to our customers,” said Steve Wells, president of Los Alamos National Bank. “In addition to helping us improve service to our customers, PRO-TECH captures revenue opportunities that we’d otherwise miss out on.”
ACH Alert’s industry-leading technology allows account holders to make the decision to pay or decline incoming electronic debits, preventing fraud and theft. Customers receive an alert when an electronic debit hits their account, enabling them to detect fraudulent entries immediately and return them instantly. All of this is done without a financial institution’s intervention, a time-saving benefit for businesses both large and small.
“Fraudsters are continually finding ways to circumvent traditional security methods, leaving financial institutions and their account holders at risk,” said Debbie Peace, CEO of ACH Alert. “PRO-TECH is part of a layered approach to fraud prevention that shifts control of the pay/no-pay decision to the customer, an option most account holders crave.”
Peace says advances in mobile and online technologies have enabled real-time delivery of notifications through multiple channels, including text messaging, email and phone call.