Guidewire InsuranceSuite™ to help multiline insurer streamline core systems and improve the agent experience
Alfa Insurance selected InsuranceSuite as part of an organization-wide transformation initiative. By consolidating its existing legacy systems, Alfa Insurance will simplify its infrastructure to reduce system maintenance costs, streamline business processes, and gain the flexibility needed to remain competitive in an evolving market.
“We chose to partner with Guidewire on this project for several reasons," said Jeff Frazee, chief information officer, Alfa Insurance. “Because of the wide array of products Alfa now offers across Property, Vehicle, Farm, and Commercial lines, we needed a suite of integrated systems that could potentially handle all of these lines as well as provide us with a customer-centric method to service our customers.”
“In addition, we were impressed with the maturity of Guidewire’s products and its track record of successful implementations,” continued Frazee.
InsuranceSuite will enable Alfa Insurance to:
- Increase its speed to market with integrated, modern systems;
- Deliver a better service experience to their agent network;
- Enhance operational efficiency by standardizing policy administration, billing management and claims handling processes on a common platform; and
- Improve flexibility to comply with national and state regulations.
“We’re excited about the efficiencies we’ll gain from implementing InsuranceSuite,” said Beth Chancey, vice president, Property and Commercial Underwriting, Alfa Insurance. “Beyond the IT benefits of a simpler, integrated technology platform, we’ll also gain real-time visibility into our core operations across our lines of business and be better able to service our agents and customers.”
“We are honored that Alfa Insurance has selected Guidewire InsuranceSuite to help them meet their business transformation goals,” said Dan Gordon, vice president, Product Management, Guidewire Software. “We recognize their commitment to continuously improve their customers’ experience, and we look forward to cultivating a long-term relationship with them.”
Guidewire InsuranceSuite powers the mission-critical operations of property/casualty insurers competing in today’s market. The suite was designed using a modular approach, enabling insurers to select individual applications — Guidewire PolicyCenter®, Guidewire BillingCenter® and Guidewire ClaimCenter®— or a pre-integrated set, driven by their requirements and priorities. InsuranceSuite provides the flexibility insurers need to deliver insurance the way they want to, by rapidly delivering better products and service to their policyholders and agents, while improving underwriting discipline and lowering operational costs.