SaskTel recognized for innovative use of location intelligence with BIRT Scorecard – part of the ActuateOne product suite
Actuate Corporation (NASDAQ: BIRT), The BIRT Company™ – delivering more insights to more people than all BI companies combined – today announced they and their customer SaskTel have won a “CIO and IT Leadership” award for Location Intelligence in the eighth annual Ventana Research Business Technology Leadership Awards.
The annual Ventana Research Leadership Awards recognize organizations and supporting technology vendors that have effectively achieved superior results through using people, processes, information and technology while applying best practices within specific business and technology categories. The awards distinguish pioneers and leaders – both organizations and individuals that exemplify clear visionary and transformative leadership. The award recipients have demonstrated an understanding that the successful management of their processes and performance requiring a heightened level of expertise, determination and a team effort.
SaskTel, a leading telecommunications provider, was recognized this year for its implementation of exception- and KPI-based performance management methods available in BIRT Scorecard™, part of ActuateOne® – Actuate’s BIRT-based suite of commercial products for development and deployment of custom business analytics applications. BIRT Scorecard includes features that enable SaskTel to manage their total organization at the individual location level, thereby simplifying and shortening the time to improved overall organizational performance.
“We’re delighted to jointly honor SaskTel and Actuate for their Leadership this year,” said Mark Smith, CEO and Chief Research Officer of Ventana Research. “SaskTel was very innovative in its use of ActuateOne to effectively manage location intelligence and improve the performance of its operations.”
Using BIRT Scorecard, SaskTel consolidated disparate customer-related information by location, and created key customer loyalty metrics and actionable key performance indicators (KPIs), which they then reported to executive leadership to better serve their Sales and Operations departments.
“We are honored to receive the Ventana Research Award,” said Laverne Williams, Senior Business Planner-CS Metrics & Results, Customer Service Business Sales & Solutions at SaskTel. “BIRT Scorecard has allowed SaskTel the flexibility to report metrics and KPI’s using multiple hierarchical relationships resulting in information that is more useful to the business.”