Award honors TCS’ commitment to deliver excellence in customer success through comprehensive implementation and support services
Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading IT services, consulting, and business solutions organization, today, announced that it has been awarded a Partner Excellence Award for its work with Pegasystems, Inc., a leader in Business Process Management (BPM) and software for customer centricity. TCS was recognized for its work with Pegasystems as the “Best Sell With for Customer Success in Financial Services.” The award, which recognizes partner organizations for their ability to use Pega to drive customer success, was presented to TCS during Pegasystems’ annual global sales conference in Orlando.
“This recognition is a testament to our customer centric approach and ability to work with customers to understand their business problems and provide the solutions that are right for them,” said Raman Venkatraman, Vice President and Global Head, Alliances and Technology Excellence, TCS. “Together with Pegasystems, we look forward to continuing to deliver value to our customers.”
“It was our pleasure to extend this award to TCS at PegaWORLD 2013,” said John Barone, Vice President, Strategic Alliances, Pegasystems. “TCS’ industry expertise combined with its focus on driving business results for financial services’ customers is a great asset, which we value tremendously.”
TCS’ partnership with Pegasystems began in 2010 and is designed to offer TCS’ customers core BPM functions and customer relationship management solutions, combined with TCS’ deep industry expertise. In addition to the creation of a Pega Center of Excellence (CoE), TCS also offers its customers’ access to BPM Advisory Services, BPMS Implementation Services, Infrastructure Services, Deployment and Maintenance Services and Process Analytics. These programs combined with TCS’ comprehensive banking and financial services and solutions offer a unique advantage for customers who are looking to tackle some of the critical issues facing the financial services industry today, e.g., changing economic conditions, regulatory oversight, rising customer expectations, etc.