Temenos (SIX: TEMN), the market leading provider of mission critical solutions to the financial service industry, today at the FinovateEurope conference will launch LiveDesigner, a dynamic user experience designer. LiveDesigner is an editor within edgeConnect, Temenos’ User Experience Platform, which underpins Temenos’ new and revolutionary approach to channel management in financial services.
LiveDesigner is unique and will provide customers with a major breakthrough in real-time web application development. While an application is actually running, LiveDesigner can be used to edit and review pages, with the advantage that the changes are seen immediately. The designer is so easy to use that changes can even be made by non-developers, with intuitive drag and drop and point and click features.
Financial institutions today face the challenge that applications need to be tailored to individual customer needs, and therefore be much more dynamic in their content, layout and behaviour. They are no longer developing a separate solution for each device, user, or language, as the potential combinations are simply too great, and growing exponentially. With the number of mobile-connected devices in use expected to exceed the world's population by the end of 2017, customers are now moving to dynamic, highly customisable user interfaces (UI) which provide a single user experience across all channels.
edgeConnect was launched to enable customers to develop once and deploy many times across different channels and devices. LiveDesigner takes this to the next level with changes to the UI made just once, and automatically reflected in each channel – increasing productivity levels. Traditional, ‘static’ application design simply cannot meet this need. LiveDesigner was developed for this very purpose, and unlike other widget-based design tools, the pixel-perfect LiveDesigner provides a level of flexibility that does not compromise on layout.
LiveDesigner is being launched today as part of the FinovateEurope conference.
Alex Kwiatkowski, Research Manager, IDC Financial Insights, comments: “When creating a dynamic user experience you have to have consistency across channel, experience, and brand, and that is the part which is missing at the moment – all the good work that has been invested in a silo mentality has reached a point whereby institutions are saying ‘we must embrace these technologies holistically’. At present, the infrastructure of financial institutions still feels disjointed and not seamless which is creating a headache for a lot of people.”
Mark Winterburn, Temenos Group Product Director, said: “LiveDesigner is a major new development and will allow financial institutions to react to customer demands in near real-time, bringing product updates to market much more rapidly. It will provide our customers with the power to drive the user experience, something which is increasingly becoming a key differentiator against their competition, allowing them to remain at the forefront of innovation and one step ahead of the game.”
Eric Mattson, CEO, Finovate, comments: “Customer experience is an important battleground on which financial institutions – old and new – will compete for customer loyalty and satisfaction. Given that dynamic, we’re delighted that Temenos will be showcasing their latest innovation in customer experience control -- edgeConnect with LiveDesigner -- at FinovateEurope 2013."
 Cisco's Visual Networking Index: Global Mobile Data Traffic Forecast, January 2013.