RBS’ business banking app unveiled on App Store

20 February 2012

The Royal Bank of Scotland has unveiled a new business banking application for use on Apple’s iPhone, iPad and iPod touch devices.

The new app, developed with Monitise, means business customers at RBS and its NatWest imprint in the UK can now track and monitor multiple internal bank accounts, check balances, view transactions and make intra-account transfers on Apple’s mobile devices within RBS boundaries. A so-called ‘near me’ function also provides addresses and opening hours for the nearest RBS or NatWest branch.

Designed to provide convenience customers will still have to be registered as online banking users with the bank. When the app is downloaded from the App Store each customer will be given unique pass codes to access their accounts and maintain security.

Commenting on the launch, Ed Hodges, head of mobile, business and commercial banking at RBS, said that, “accessibility is a key feature we hear about in customer feedback. The traditional 9-5 workday is becoming more and more of a rarity and this app provides the customer with account information around the clock …and a clear choice of how they manage their relationship with us."

Developed in conjunction with Monitise, the new app is one of the first ‘Apple’ fruits of a five-year global strategic agreement signed last year between RBS’ Group Technology Services unit and the vendor with the intention of broadening its mobile banking and payment services. Banking apps for the Blackberry and Android mobile operating systems have already been forthcoming and RBS says it is targeting the mobile future aggressively.

Monitise’s group chief executive, Alastair Lukies, believes that his firm is laying deep foundations with its partner, “as they position themselves for an increasingly mobile future”.

By Neil Ainger

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