Leading global companies discuss how BPM drives continuous process improvement at Inspiring Performance 2011

London - 6 October 2011

Carphone Warehouse, Marathon Oil, Northern Trust, Northrop Grumman, Novartis and RNLI share their process excellence journeys.

On 27-28 September 2011, over 400 delegates attended Inspiring Performance 2011, the world’s largest free business performance improvement and process management event. Organized by Nimbus, a global provider of business process management (BPM) solutions and now part of TIBCO, the event featured presentations and interviews with companies such as Marathon Oil and Novartis discussing how they have used BPM to improve business models, become more competitive and reduce the burden of complying with regulation.

In its seventh year, the event attracted practitioners and industry thought leaders from leading companies all over the world. These included Carphone Warehouse, Marathon Oil, NCB Capital, Nestlé, Northern Trust, Northrop Grumman, Novartis, RBC, RNLI, Sony, Guide Dogs, ThyssenKrupp Business Services, Twinings, UTi Pharma and WesBank.

“With the current market turmoil and back drop of increased regulation our customers are looking at ways to improve performance and create a better working environment for all their staff,” said Ian Gotts, founder of Nimbus and VP of TIBCO. “Our delegates come to the conference to be inspired, and learn from the successful approach of others. The range of customer case study presentations this year really emphasized the importance of widespread adoption of business processes by employees to make work easier, faster and more valuable. We saw this being done for offshore staff working on an oil rig, retail and call center employees, employees of financial institutions, pharmaceuticals and aerospace, as well as employees at two well-known charities – RNLI and Guide Dogs. There was inspiration for all from so many different industry sectors.”

In his keynote, Ian discussed Nimbus’ strategic direction following the recent acquisition by TIBCO. He reflected on how the deal is an excellent match for the company given the complementary nature of the software offerings from both parties, and his excitement for the next chapter for Nimbus.

Vivek Randivé, Founder and CEO, TIBCO, also spoke via video to welcome delegates and expand on the recent acquisition of Nimbus. He said: “We are very excited to have the Nimbus platform as part of our value proposition...the ability to easily define requirements, do the modeling, do the analysis, create the operational manuals.” Vivek went on to describe the combination of Nimbus and TIBCO together as the “Gold Standard” for BPM in the future.

Other key highlights from the event included:

• Northrop Grumman’s Tim Leach, Director Affordability and Competitive Excellence, discussing the challenges of bringing together 23,000 employees across the world with a single set of defined processes and how Nimbus is helping to make this a reality.

• Darren Anderson, Principal Solution Architect at Sony on the benefits of both the business and IT sharing a common understanding of business processes in order to achieve faster ERP implementations and promote standard ways of working.

• Richard Leaman, Chief Executive at Guide Dogs on how business process management has provided the organization and discipline needed to drive a huge change management program at the charity in order to serve a thirteen fold increase in customers through a variety of new services.

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