Torus Implements Leading-Edge Claims Technology

22 November 2011

Global Platform Increases Processing Efficiency
Torus, the global specialty insurer, today announced the implementation of its new, state-of-the art claims management system, Guidewire ClaimCenter®.

Unlike the majority of insurers who rely on older, multiple platforms, Torus has implemented ClaimCenter as its one global claims management system to support its entire product suite, standardizing claims handling processes to deliver enhanced claims efficiency and improved speed and accuracy of claims payments for Torus customers worldwide.

“Our aim is to be a world class claims team,” said Rob Powell, Chief Claims Officer. “This initiative evidences our progress and allows us to demonstrate our success. The investment clearly shows Torus’ commitment to embed claims into the Torus brand. It underlines our willingness to pay philosophy.”

Working closely with Business Agility Group Ltd, the system has been fully implemented and integrated with all Torus’ technology platforms in under twelve months.

“Torus selected Guidewire largely on the strength of ClaimCenter’s flexibility to manage claims worldwide across a diverse product portfolio,” said Michael Kim, Chief Administrative Officer. “It further demonstrates Torus’ commitment to leverage the latest information technology to deliver consistent, high-level service in real-time to our customers throughout the quote, purchase and claims settlement process.”

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