OnGuard provider of business-to-business credit, collections, and complaints management solutions, has today announced the launch of OnGuard C3, a suite of advanced software tools designed to enable organizations to reduce the cost of working capital while enhancing customer relationships. By providing users with a 360-degree view of customer behavior and elevating accounts receivable to a strategic level, OnGuard C3 brings credit, collections and complaints management into the heart of an organization, allowing businesses to realize tangible financial and operational benefits.
Comprising OnGuard ICMS (Integrated Credit Management Solution), OnGuard DCMS (Distributed Credit Management Solution), and incorporating OnGuardâs new Dashboard and Windows Gadgets solutions, OnGuard C3 provides all of the functionality required by a modern credit, collections, or complaints manager. Its distributed interfaces disseminate information to every area of the business and any type of user providing oversight to managers monitoring the process of credit, collections and complaints, end-to-end. OnGuard Gadgets also provide much needed transparency to c-level executives on balance sheet items such as accounts receivable, write-offs and DSO.
âA good credit, collections and complaints policy is no longer a luxury and is certainly not a burden for companies looking to reduce the cost of their working capital and improve their bottom line,â states David W. Taylor, CEO, OnGuard. âThe fragility of todayâs client-supplier relationship and the detrimental impact of late payment call for a new approach. OnGuard C3 enables businesses to directly benefit from the level and type of customer engagement that the credit, collections and complaints functions provide â unlocking the true value tied up in accounts receivable and clearing the path to payment.â