OpenText Establishes No. 1 Status in Enterprise Fax Server Market

23 August 2011

New Independent Report by Davidson Consulting Confirms OpenText Fax Market Leadership

Following on the heels of the release of OpenText RightFax 10 comes news from Davidson Consulting, a fax industry analyst firm, stating that OpenText Corporation (NASDAQ: OTEX, TSX: OTC) continues to extend its positioning as the world's leading provider of enterprise fax server software based on 2010 sales. 

As detailed in the "Computer-Based Fax Markets, 2010-2015" report, OpenText secured a more than 25 percent share of the overall market and notably took over the leadership position in the fast-growing Fax over Internet Protocol (FoIP) segment.

"OpenText is on a roll. The company now offers RightFax 10 and is not only the leader in overall fax, but has taken the lead in IP fax as well. OpenText now has Cisco-compatible offerings that challenge Sagemcom in its area of traditional strength," Peter J. Davidson, president of Davidson Consulting, writes in the recently released report.

The release of RightFax 10 in June represented a significant milestone in the product's history. In addition to enhanced support for cloud-based office systems, the new release features a number of enhancements that make it easier, faster and more secure for customers to integrate faxing into their business processes and workflows. These new features include barcode routing, searchable PDF delivery and enhanced Microsoft Outlook 2010 and Lotus Notes 8.5 integration. It also added optional accessibility support that meets mandates under the Americans with Disabilities Act.

The Davidson report cites OpenText's innovation and focus on helping customers increase efficiency and lower costs as key factors in RightFax's growing market acceptance. "RightFax production fax offerings provide electronic document delivery and receipt solutions to reduce costs, speed communications and improve business process efficiency," Davidson writes.

The report cites a number of factors in the expected fax server market growth including compliance regulations and the need for corporations to track all messages, make them retrievable, and to ensure security and confidentiality; MFP (Multi Function Peripherals) integration with fax servers; and fax enabling Microsoft SharePoint among other factors. The top five industries using fax servers were healthcare, financial services, government, legal and manufacturing.

"OpenText's emergence as the leader in FoIP and the release of RightFax 10 is a testament to the quality of our products and speaks to the dedication of our team to build and maintain the ongoing trust of our customers," said Matthew Brine, Vice President, Fax and Document Distribution, OpenText. "While we are pleased with our market results, we're not slowing down. We will continue to work hard to drive innovation and help our customers to further improve their business processes and lower faxing costs."

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