Corporate One has been using a semi-automated, in-house developed system to manage its complex billing processes, which deal with a variety of products and services across its diverse customer base. To gain a wider operational view of its revenue collection processes and prevent revenue leakage, Corporate One has selected CheckFree Advantage Feeâ¢ to optimize its fee billing operation. The highly scalable solution enables transparency of client billing by ensuring accurately calculated fees for services including Automated Teller Machine (ATM), Check 21, Automated Clearing House (ACH) and Automated Capture and Exchange (ACE) transactions are presented clearly and concisely. By streamlining its fee billing activities, Corporate One can exercise better control over its revenue management processes with fewer resources and shorten the billing cycle to enable faster and more accurate fee collection.
Robert Hurst, manager of Financial Planning and Analysis, Corporate One Federal Credit Union, said, âGreater operational control and invoice accuracy is of utmost importance to our business. To ensure our revenue management processes are optimized we needed a flexible solution that could provide the level of support necessary for our complex fee structures and diverse range of client services. CheckFree Advantage Fee clearly stood out because of its easy to use interface and comprehensive audit capabilities to meet our business needs. Initially, we will have more than 15 people using the new solution at our headquarters in Columbus, Ohio. We are confident that CheckFree Advantage Fee will meet all of our billing requirements.â
Transparent fee billing and positive cash flow are increasingly important to all organizations to help prevent revenue leakage. CheckFree Advantage Fee can streamline this process by managing the entire fee and revenuemanagement process through to receipt of payment. CheckFree Advantage Feeâs comprehensive revenue management controls are designed to allow users to monitor and track operational issues and respond rapidly to changes.
âThe growing complexity of fee billing as well as increased security of data and audit issues has meant that a single, flexible fee-billing platform is a fundamental requirement to efficiently manage client billing processes,â said Geoff Harries, vice president, product strategy, CheckFree Investment Services Software, now part of Fiserv. âDisparate billing operations and continued reliance on manual procedures make it increasingly difficult to audit revenue management processes and maintain an optimum level of operational control.â