Established in 1986, Fina Bank is headquartered in Kenya. Fina Bankâs relationship with Neptune Software started back in 1995 when Neptuneâs core banking system was implemented at Fina Bank, Kenya. After the acquisition of a bank in Rwanda formerly known as BACAR four years ago, the board made the decision to roll out Neptuneâs banking platform as a group solution. The bank was initially running on Microbanker and had major issues with reporting and system interface.
Mr Steve Caley, managing director, Fina Bank, said, âThe bank is planning to open more branches within the next few months and Neptuneâs products will provide a solid foundation for the expansion with branches networked on a single back office system.â He also commented that Neptune will give the bank the competitive advantage to offer products to its customers faster than ever and improve customer service. âMoreover, being a Group Solution (Fina Uganda has gone live a few weeks ago), there will be uniformity in the way business is done in the region and at some stage, the Group may consider a single back office processing facility,â added Caley.
Esmail Ali, project manager for Fina Rwanda, said, âThis has been a challenging project considering the tight deadline but with the expertise and dedication of the project team, the objective was positively achieved.â
Priscillah Kivihya, senior Consultant, Neptune Software commented, âThe bank's Management, Super users and the Project team efforts were exceptional and highly commendable to achieving todayâs targetsâ