Brady customer satisfaction in the top 30 of Chartis Risk Tech 100

12 November 2008

Brady plc (BRY.L), the leading supplier of trading and risk management solutions for metals and commodities, has today announced that it has been included in the latest Chartis Risk Tech 100, a world-wide risk technology ranking, which researches, evaluates and ranks the world’s top 100 risk management vendors. Brady has risen in the overall rankings compared to last year and been highly ranked in terms of customer satisfaction. The company’s rating in the prestigious annual report is all the more significant given its high degree of specialisation and focus on precious and base metals and commodities trading.

The Chartis Risk Tech 100 report was compiled based on an initial survey of 3,200 global risk technology buyers, followed by a completion of 830 detailed questionnaires, researching 347 risk technology vendors and conducting 127 interviews with buyers of risk technology. During September and October Chartis assessed the top 150 companies; their findings were reviewed by twenty independent consultants. By late October Chartis had chosen the top 100 companies and published the report

Gavin Lavelle, CEO of Brady, comments: “Brady’s inclusion in such an important, mainstream annual risk technology report is great news. It is especially encouraging to achieve independent and international recognition for our high level of customer satisfaction. I believe that Brady’s improved position compared to last year is a reflection of our strong performance and our team’s dedication to delivering excellent products and a high level of service to our client base.”

The final 100 made the cut as a result of their functionality, core technology, organisational strength, market presence, innovation and customer satisfaction. The Chartis report ranked Brady at #70 overall and, significantly, also ranked the company in the top 30 for customer satisfaction.

Brady clients include many of the world’s largest miners, refiners and producers as well as tier one banks and a large number London Metal Exchange (LME) category 1 and 2 clearing members.

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