Bank of Sharjah launched Internet and mobile banking on 18th February 2008 driven by BankWorld, CR2's industry leading multichannel solution. The implementation follows an agreement adopting BankWorld to manage all electronic self service channels for the bank including ATM, Internet and SMS. Future stages in the roll out of this project will see the bank also migrate its expanding ATM network to BankWorld.
Mario Tohme, Deputy General Manager, Bank of Sharjah comments; "There has been a significant uptake of our Internet banking channel since its launch just last month. BankWorld delivers a unique personalised banking experience to each customer retail or corporate accessing our online banking channel. We are very pleased with the high level of support provided by CR2's professional services team and look forward to further developing our self service strategy with CR2 in the future."
Internet banking subscribers at Bank of Sharjah are presented with a consolidated view of all their accounts online. Customers using the Internet banking channel will be able to pay preferred third party bills, as well as conduct account to account transfers, view, download and print statements, request cheque books and perform international transfers.
The addition of BankWorld Mobile enables the bank to deliver statements and notifications to customers via SMS as well as provide powerful multichannel authentication to Internet banking users.
Martin Dolan, CEO, CR2 comments; "We are delighted to power the launch of Internet and Mobile banking at Bank of Sharjah. The forthcoming roll out of BankWorld ATM will greatly enhance the bank's self service channel offering as well as reinforce its leading brand in the UAE. BankWorld's integration across all channels enables a consolidated view of all of a customer's accounts as well as a consistent look & feel whether the customer is using the Internet, ATM, mobile phone or any self service channel."