NMM receive 40,000 â 50,000 invoices a year from global suppliers and has to provide a consistent service to Vessel Managers for the requisition, delivery and payment for all the items needed to support the fleet, wherever they are in the world.
Avanquest analysed their business processes and implemented an integrated solution to capture, interrogate and process documents, using Workflow to handle the complex ordering procedures and manage the entire tendering, procurement and payment processes.
A browser based system has been installed in the Glasgow office. The repository can be accessed via a Citrix application in âreal timeâ, allowing users instant access for look-up from anywhere in the world. Documents are held in RTF (Rich Text Format) so amendments and notes are easily added. âIt is like having an electronic post-it noteâ said Dominic.
Operations have been streamlined and costs reduced. There are currently 90 users, but these will increase as the project is further rolled out.
The Avanquest solution is also helping to ensure that NMM meet the Sarbanes Oxley criteria for compliance with USA Financial Rules and Regulations as NMMâs parent company Stena AB is required to comply as a result of raising finance in the US markets.
Future plans include the integration of the Avanquest solution with a new finance package in 2008, enhancing workflows and integration with Microsoft Infopath for highly efficient Purchase Requisitions to be made from vessels at sea.