Sterling Commerce, an AT&T Inc. (NYSE:T) subsidiary, today announced that PSCU Financial Services, the nationâs largest credit union service organisation, has acquired Gentran Integration Suiteâ¢ (GIS) to become its business-to-business (B2B) platform. The solution gives PSCU the ability to automatically handle a variety of multiple management credit and bill payment services in a variety of file formats and protocols on one centralised platform. GIS will also enable PSCU to optimise its data-transfer processes and improve service to the credit union community.
GISâs rapid partner on-boarding, community management, multi-enterprise process integration and comprehensive standards support will accelerate time to revenue and improve customer satisfaction. Because the GIS solution will improve operational visibility and accelerate accurate exception handling, customer satisfaction will be improved.
âWith more than 500 customers and numerous siloed file transfer systems, we needed a centralised solution that securely and rapidly delivered sensitive data files optimally, and in a variety of file formats and protocols across geographies,â said Richard Ledbetter, chief information officer for PSCU. âWe chose GIS because it maximises our investment in legacy information technology systems while maintaining compliance with required governmental legislation and industry mandates, all on one platform.â
âAs leading organisations such as PSCU face a growing number of customers, partners and daily transactions, they have a strategic need for a solution that manages the exchange of sensitive information across internal and external organisational domains,â said Russell Scherwin, global director of product marketing, B2B, for Sterling Commerce. âBy selecting Sterling Commerce GIS, PSCU now has a secure, reliable, high-performance platform with the flexibility and scalability to accommodate growth.â