CR2, a global provider of multi-channel banking software (ATM, Internet, SMS and IVR) solutions, and Commercial Bank for Industrial Integration, Moscow, have today announced that the bank have selected CR2's industry leading BankWorld solution to drive their Internet and SMS channels.
CBII's adoption of BankWorld Internet provides the bank with an integrated banking environment for secure and reliable, 24x7 online banking. BankWorld Internet will empower CBII with the complete control to create, manage and deliver personalised, tailored products and services direct to individual customers via their online banking facility. The addition of CR2's mobile banking solution will further enhance the banks channel delivery. BankWorld provides a complementary front end to the CFT-Bank system recently implemented by the bank.
"CR2's BankWorld is a leader in online-banking technology" said Jonathan Harfield, CEO, Commercial Bank for Industrial Integration. "It's advanced functionality and flexibility was key in our selection against competing vendors. BankWorld's Unified Platform provides us with the additional benefit of an integrated mobile banking channel and gives us the opportunity to strengthen our channel offering to customers and greatly improve customer service and satisfaction."
BankWorld is a scalable, flexible, secure solution. It provides an improved level of account information both for customers and employees alike - presenting one consolidated view of all a customers accounts on screen. In addition BankWorld's Product Factory gives banks complete control over their Internet channel and allows them to segment their offering to target individual users or customer groups for example corporate, student or high net worth.
Building on BankWorld's powerful features the solution can be integrated with multiple back office systems, providing a robust Internet banking solution, with the capability to support customers in multiple countries.
"A flexible, feature rich Internet banking solution is crucial for the growth of any bank in such a competitive banking environment as The Russian Federation" said Kieran Kilcullen, Global Sales and Marketing Director, CR2. "We welcome the addition of CBII to our expanding Eastern European customer base and look forward to assisting them reap the rewards from our proven BankWorld technology which will help to establish a strong market position for the bank".