The project, of â¬ 11 mil approximate value, was awarded to INTRACOM IT SERVICES following an international tender and was implemented in two phases. The first phase included the design of the Integrated Information System (logical and physical architecture, requirements of technical infrastructure, security, communications, training, etc). The second phase included the implementation of an integrated banking software solution, based on PROFITSÂ® covering the full scale of branch and central departments operations, BTS Vision - a treasury management system, as well as the ATM/POS and card management system.
The new Integrated Information System of the Greek Postal Savings Bank is a complete customer-oriented banking system that will significantly contribute to the Bank's modernization and improved quality of customer service. The system supports the full range of retail and commercial banking products offered in the market today, enables fast deployment of new banking products, and ensures 24-hour real-time service, security in processing multi-channel transactions as well as modern relationship banking practices. In addition, the system provides flexibility in the collaboration between the Bank and the 800 partner branches of the Hellenic Postal Services Organization, facilitating customer transaction in the branch networks of both organizations for all available banking products.
The new system's scalable and expandable architecture covers both the current and the future needs of the Bank. In combination with PROFITSÂ® subsystems, INTRACOM IT SERVICES installed the integrated BTS Vision system in order to cover the dealing room and treasury management needs of the Bank, as well as additional software applications (human resource management, help desk system, etc). In addition the company offered all required services for implementation, data migration, training for all personnel, as well as, support of the new system's operation. Furthermore, INTRACOM IT SERVICES also completed the design of the Bank's new business procedures, ensuring their full harmonization with the new information system.
Mr. Dimitris Plagiannis, INTRACOM IT SERVICES General Manager of Financial & Enterprise Solutions, stated: "We are very pleased with the completion of this large and complex project - a milestone for the Bank's future growth and development. The successful integration of all PROFITSÂ® subsystems in full operation ensures an integral and modern business environment for the Bank. This project is the outcome of very successful and effective cooperation between professionals and experts of both the Greek Postal Savings Bank and INTRACOM IT SERVICES Financial & Enterprise Solutions Division."
Through its long-term investments and consistent strategy in the banking sector, INTRACOM IT SERVICES, has been established as one of the leading ÎÎ¤ banking systems integrator in Southeastern Europe. The company has an extensive experience and know-how in implementing large-scale projects. Its clientele includes some of the largest banks in Greece and the region such as the National Bank of Greece, Societe Generale-Geniki Bank, Î FG Eurobank, Bank Post, Post Bank, Agricultural Bank, Emporiki Bank in Cyprus, Piraeus Bank, Alpha Bank, Bank of Valletta, APS Bank, Arab Bank, etc.