DIEBOLD HELPS BANK CUSTOMERS STAY SAFE AT THE ATM

(LONDON) - Diebold, a global leader in providing integrated self-service delivery and security systems and services, and winner of two 2004 ATM Industry Association (ATMIA) awards, has launched a new portal designed to help financial institutions promote ATM safety to their customers.

ATM fraud rose by 85 per cent and was announced as the fastest growing type of fraud in 2004, according to the Association of Payment Clearing Services (Apacs). Diebold is constantly carrying out research to enable it to develop the next generation of machines with enhanced integrated ATM security measures, such as security lighting and consumer awareness mirrors, to keep its technology one step ahead of criminal activity.

The portal summarises Diebold’s extensive research into global ATM security issues to provide simple advice including ATM safety tips (see below), how to report fraud and an explanation of common scams such as skimming, fake PIN overlays, accessing cash and phishing.

Top tips for ATM safety tips include: pay close attention at the ATM and your surroundings, never use an ATM at the corner of the building because corners create a blind spot, do not wear expensive jewellery at the ATM, never count cash at the machine and if an assailant demands your money, comply.

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