The Ohio Casualty Insurance Company (Ohio Casualty), headquartered in Fairfield, OH, and Guidewire Software®, a leading provider of solutions to property and casualty insurers, today announced that Ohio Casualty has selected Guidewireâs industry leading ClaimCenter system. Guidewire ClaimCenter will support Ohio Casualtyâs end-to-end claims process for personal and commercial lines of business and will replace the companyâs existing claims system through a phased deployment over the next 20 to 36 months.
Ohio Casualty researched available claims systems on the market and selected Guidewire ClaimCenter as the best fit to meet both the companyâs claims processing and technology requirements. Guidewire ClaimCenter was selected for its ease-of-use, configurability, workflow functionality, fit with Ohio Casualtyâs technology direction, and the systemâs flexibility.
âGuidewireâs technology was a very good match to Ohio Casualtyâs core architectural principles. Guidewireâs configuration and scalability capabilities are in-line with our existing architectures for policy processing; weâre confident weâll have a very smooth installation with their experienced implementation team.â said Ohio Casualtyâs chief technology officer John Kellington.
With ClaimCenter, Ohio Casualtyâs claims department will gain a modern technology foundation with which to streamline its claim processes and deliver enhanced service to its agents and policyholders. ClaimCenter will enable Ohio Casualty to:
. Streamline and reduce IT maintenance efforts by moving to a single claims system, companywide;
. Reduce training times and increase productivity through system driven claims handling workflows;
. Access real-time comprehensive data for greater visibility and insight into claims processes and operating costs; and
. Maintain claims adjusting excellence while continuing to enhance claims operational efficiencies.
âWe did a thorough evaluation of our claim system replacement options prior to selecting Guidewire ClaimCenter,â said Ohio Casualty claims senior vice president Ralph G. Goode. âWe chose ClaimCenter due to all that the system offered us â a streamlined claims process, more flexibility in our approach to our claims handling, and improved process efficiencies.â
Guidewire ClaimCenter is a leading end-to-end claims system for property & casualty insurance. ClaimCenterâs flexible business rules enable claims organizations to optimize and monitor the claim process. Claims executives can define, enforce, and continually refine their preferred claim handling practices. In addition, a modern technology architecture, providing 100% Web client, and Web services interface enable lower total cost of ownership in any environment.
âOhio Casualty is a very technology savvy company that recognizes the benefits in moving to a modern claims system.â said Jeff Simpson, chairman and chief executive officer, Guidewire Software. âWe thank Ohio Casualty for selecting ClaimCenter and we are pleased to welcome them to the Guidewire client family.â