Bell ID delivers smart card management solution for Austria’s nationwide social insurance card system

Business partner and main contractor Giesecke & Devrient selected ANDiS© Management Systems for managing eleven million smart cards, replacing paper healthcare vouchers

Rotterdam – 4 October, 2005

In 2004 Bell ID B.V. signed an agreement with its business partner Giesecke & Devrient (G&D) for the provision of ANDiS© Management Systems to facilitate the issuance and management of more than ten million social insurance cards in Austria. In April 2004, G&D secured a contract with the Main Association of Austrian Social Insurance Institutions to deliver the complete infrastructure for the so-called “e-card” system. The value of the complete order totals some EUR 48 million.

In the first quarter of 2005, the new e-card system went live and started replacing the current paper-based healthcare vouchers, eliminating the need to issue and process an annual volume of over 40 million of such vouchers. The roll-out started with a successful 100,000 card trial in the Burgenland region in eastern Austria. The new e-card contains personal cardholder data as well as up to four digital certificates for data security and verification of the cardholder’s identity. Furthermore, the system is compliant with the strict regulations as laid down in the Austrian Signature Law. The new e-cards can also be used as citizen cards. In addition to the e-cards, ANDiS© caters for issuance and management of more than 25,000 Ordinationskarten (o-cards) for authorised staff in doctors’ practices.

Bell ID’s ANDiS© Card & Application Management System (CMS/AMS) and ANDiS© Key Management System (KMS) jointly form the core engine of the entire e-card architecture, providing a web-based solution to centrally manage the complete life-cycle of all e-cards and o-cards. The interface between ANDiS© and the legacy Social Insurance system (using the SOAP-based ANDiS© CMS/AMS Web Service) eliminates chances of fraudulent, faulty and duplicate entries of personal data, whereas StarCOS PKI-based digital certificates are requested for every card via an interface with the Signtrust Certificate Authority. Based on the GlobalPlatform Multi-Application Smart Card Management System Personalisation System Interface Specification (version 1.3), ANDiS© communicates with G&D’s smart card personalisation service bureau to print and encode the e-cards and "Ordinationskarten" catering for a wide range of future data updates, upgrades and additions and eliminating a need to re-issue the entire card base, integrated Post-Issuance Personalisation (PIP) functionality enables the Main Association to change on-card data via their own e-portal. The certificates on the card will act as a pointer to several host applications such as e-prescription etc. Although some of these applications might not be physically loaded to the card, ANDiS can manage these applications in the future and make sure that the issuer knows at any time which services/applications have been activated by the cardholder. A portal enables cardholders to perform electronic transactions with other government authorities, with PIP driving the interaction with the smart e-cards.

To date over 6 million e-cards have been issued at a rate of 70.000 cards per day. The roll-out will be completed in November when over 8 million e-cards will be issued to all Austrian citizens. In October the so-called Karten Service Portal will go live, enabling citizens to apply for and download additional digital certificates to their e-cards using Bell ID’s ANDiS© Post-Issuance Personalisation which forms the backbone of the Karten Service Portal. Dedicated administrative processes have been defined in the ANDiS© CMS-AMS in order to allow operators throughout Austria to perform certain administrative functions related to this new Karten Service Portal. Access to these processes is secured and restricted using the ANDiS© Authorisation Control System (ACS).

Michael Nitz, Head of the Industry and Government division in the Cards segment at G&D, commented: "Opting for an online concept, the Main Association has made the pioneering decision to install a state-of-the-art telematics platform. This will allow misuse to be curbed and make processes substantially more efficient. Austria is setting the pace for Europe with this future-oriented system, and we are happy to be playing a significant part in its implementation."

Igno Peters, Bell ID Managing Director, stated: "After Bell ID’s successful enter into new market segments in recent years; G&D and the Austrian authorities once again stress the importance of a standardised and future-proof management solution for large-volume smart card roll-outs. Our well-established relationship with business partner G&D provides the best possible fundamentals for successful implementation of Austria’s e-card scheme in a timely fashion. It sets an example for similar organisations around the world and it will further strengthen the market-leading position for ANDiS© Management Systems."

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