Stage Systems has been trading for over twenty-five years and has built a customer base of over 13,500 institutions worldwide. The company is principally design lead by accredited industrial designer and owner Anthony Hill. The company has maintained a consistent growth pattern by recognising and responding to the customer needs.
The new accounting and finance solution is the first phase in a 12 month development plan for further improving their entire end to end customer account management. Stage Systems recognises the need to maintain and continuously improve service levels, by enhanced customer touch points and seamless transaction integration.
Sage MMS, installed by CPiO on a Microsoft .net platform will enable Stage Systems to have the flexibility and control over its business activities in order to allow growth on a national, and increasingly, an international level. The systems will provide real-time accurate and dynamic reports which will enable the organisation to quickly and easily drill down into information specific to a customer, for example order status, dispatch dates, customer spend and debit or credit status. The SAGE MMS solution provides the ability to give the businesses a competitive edge by streamlining processes with accurate and real-time customer information.
Lee Harris, IT Manager, Stage Systems comments, "The new SAGE MMS system is a powerful accounts tool, providing us with vital controls and visibility though our business. The new system will not only increase our accuracy and efficiency but also provide a solid foundation to build our new Customer Relationship Management solution (SalesLogix). MMS will provide us with a level of detail, which we can monitor, report and tailor to suit our growing needs.
"With our interests diversifying to international markets we needed a solution which could provide the scope for multi-currency and MMS will provide this seamlessly into our normal working processes."
Mr. Harris concludes, "It was business critical for us to choose the right implementation partner. We needed to be confident that having carefully chosen a software solution that this could be delivered in a confident and professional manner.
CPiO presented themselves as a knowledgeable and accredited organisation, brimming with professional associates. The personal and sensitive approach reinforced our confidence in them and the product."
The Sage MMS system from CPiO is now fully implemented and the system went live on [insert date]. Stage Systems is currently considering a second phase roll-out of the Saleslogix CRM system with CPiO, which is due in August 2005.