The VECTOR:IQA solution evaluates images at specific points within the capture process to determine if it meets quality specifications. Images that meet the specifications are accepted and processed through the system. The software will give the bank details about unacceptable images and the ability to either rescan the image or replace it. Poor or inferior quality images can have long ranging cost impacts on the depository and paying banks. Poor quality leads to missing images, which occur when the data line on a check is captured but no matching image exists. Items with missing images cannot be processed without significant manual work and are sometimes simply written off by the bank.
First Tennessee Bank's Vice President Rick Creel said the software adds additional quality to the bank's total imaging strategy. "This software provides the additional quality check that will strengthen all of our imaging and Check 21 operations," Creel said. "Image exchange/share is a two-way commitment. We have a responsibility to provide other financial institutions with quality images. Those institutions will owe us the same courtesy. With this new software combined with the other VECTORsgi imaging solutions I am confident that we will deliver quality on our end and detect inferior quality images coming into First Tennessee."
"With this addition to its imaging capabilities, First Tennessee has made the commitment to image quality that is needed from the entire industry," said Sydney Smith Hicks, president and CEO of VECTORsgi. "In our VECTOR:Capture for Prime Pass product, the bank has a proven solution for providing quality images. The image quality solution will further buttress the bank from bad image clogging up their system."
First Tennessee Hopes to install the solution by July, months ahead of the October 28, start date for Check 21.