New Xerox Digital Press Enables Further Improved Customer Service and Cost Savings

Uxbridge, UK - 11 August 2004 - Leading Accountant, Deloitte has reduced the cost of its printing operations and improved time to market for its collateral production following the purchase of a Xerox DocuColor iGen3 colour digital press.

The company managed to bring £400,000-worth of its £2.2 million annual outsourced print production budget in-house, without adding to its existing production staff of 36. The company aims to reduce external costs further by bringing the figure closer to £600,000 per annum, further improving productivity and reducing printing costs.

Choosing a high-volume digital colour press has enabled Deloitte to turn round short-run colour jobs faster and more economically than using the lithographic process. It also allows the group to personalise documents, improving their one-to-one marketing capabilities and further improving the service for existing clients.

The initiative forms part of Deloitte's long-term plan to produce essential documents, such as proposals, quarterly reports and brochures, collaboratively over the Internet.

"Selling the idea of buying an iGen3 was surprisingly simple," said Peter Taylor, Print & Creative Services Senior Manager, for City-based Deloitte. "In the fast-changing global marketplace in which we operate it is a business imperative that we have the latest information and can change collaterals at the last possible moment. This is the difference between winning and losing and this is the competitive advantage that the iGen3 gives our professionals."

The print and creative services production team forms part of National Business Development and Facilities, and produces collaterals on the iGen3 for Deloitte's offices all over the globe including the US, the Netherlands and Canada.

"Embracing digital technology and linking print production to the Internet significantly improves the overall workflow of an organisation and should be seen very much as a strategic consideration," said Anoush Dowlatshahi-Gordon, director of Production Systems Group for Xerox UK. "Boards are constantly looking for ways to improve productivity and reduce overheads and a progressive policy towards print is an essential part of a company's strategy."

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