Wesleyan Assurance Society (Wesleyan) is one of the UKâs leading financial services companies with almost 1,000 employees in the UK. Based in Birmingham, Wesleyan provides a range of life, pensions, investments, savings, mortgage and general insurance products.
Wesleyan appointed Elyzium following its award-winning solution for the implementation of Tivoli Enterprise Console (TEC), Tivoli Workload Scheduler (TWS) and AlarmPoint . The solution will enable Wesleyan to manage its batch environment more effectively, increasing availability and improving productivity levels. Elyzium will also be responsible for providing ongoing service, consultancy, training and support to Wesleyan.
Tony Horsefield, Computer Operations Manager at Wesleyan, remarked: "Tivoli provides Wesleyan with sophisticated systems management capability while AlarmPoint is a robust, easy-to-use, automated alert system that advises network users by voice or electronic messaging to IT systems failures in real time. We have over 500 staff working on desktops and the performance of our IT systems is crucial to daily operations."
"Our online systems users and field staff input business critical data into our information systems daily and our IT systems back this up after close of business in time for the next working day. Prior to implementation, it was necessary for the IT department to conduct manual checks on the overnight workload to ensure all platforms were working effectively. With Elyzium providing invaluable service and support, we plan to maximise the use of the new Tivoli applications to monitor the performance of our systems across the whole IT enterprise." he continued.
Mark Bentley, Account Manager at Elyzium, commented: "IT is mission critical to Wesleyan and the combination of Tivoli and AlarmPoint will continue to add further value to the business. AlarmPoint uses the power of Tivoli based IT management applications to significantly increase the means to fix IT infrastructure problems. As a result, Wesleyanâs IT department will be able to accurately gauge potential problems far more easily and take corrective action to reduce downtime should problems occur. We are looking forward to working with Wesleyan to help them realise the full potential of this powerful combination of software resources."
Asked about the performance of the software, Tony Horsefield replied: "The software gives us the window needed to help identify bottlenecks on our systems and servers and take corrective action as necessary. Furthermore, AlarmPoint fits in seamlessly with Tivoli. It alerts us to potential problems as they happen and provides us with the means to start corrective action immediately â helping us dramatically reduce downtime. Elyziumâs consultants possess a depth of expertise on Tivoli and AlarmPoint that is unique amongst resellers which will help us take full advantage of the software to generate further benefits from the deployment."
For more information please contact:
Tim Jeffery/Rebecca Welsh
Tel: 020 7388 9988
Tel: 01753 515000