DataStore®32 COLD/ERM at Arab Bank plc Worldwide

Image Technologies (ITEC) of Jordan, the regional Middle East distributor of MultiFile Plus COLD & DataStore®32 ERM products from HITEC UK, since 1994, signed an agreement with Arab Bank plc for the licensing and implementation of the DataStore®32 Enterprise Report Management (ERM) system covering the bank’s needs. ERM systems provide secure archiving and management of computer output reports generated on Host/Mainframe systems over intranet using a Windows Browser interface.

Mr. Majed A. Rahim, Head of Information Technology at Arab Bank explained, "We believe that DataStore32 ERM capabilities will give our Corporate and Retail customers more benefits such as the ability to generate customized reports of historical statements of account, and advices through the Arab Bank's website service, as well as provide the bank the ability to securely send customers statements electronically. DataStore32 will be implemented in 3 centralized locations serving nearly 200 branches through our network". He also added, "Our 5 year positive experience with the predecessor system MultiFile32 COLD system was a strong factor in the decision to migrate to DataStore32".

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