Banque Bonhôte Welcomes State-of-the-Art Client Reporting and Offers Superior Client Service in Return

Neuchâtel, Switzerland, 27th Nov, 2003 – Leading provider of investment management solutions Advent Europe announces that its Swiss operation just signed a significant software and services agreement with Banque Bonhôte & Cie. After a careful selection process among the leading solution providers in Europe, the bank chose Advent Office™ for Portfolio Management & Reporting and Client Relationship Management. Banque Bonhôte will also utilise Advent Office’ web-based front-end to enable their client advisors and upper management to quickly get an updated view of client information as well as valuable MIS information. Advent’s browser-based reporting tool will also deliver a unique set of reporting capabilities to the end client according to the bank’s new reporting standards.

Staying focused and saving time
Advent Office will be plugged on top of the existing system at the bank. Extracting relevant client and portfolio data and fully integrate with the current workflow, the powerful reporting and CRM capabilities will help client relationship managers to provide better service to their clients. “Advent Office will save us alot of time and help us stay focused. Managers can quickly receive all the summary information they need in one place in order to know exactly where they stand at any point during the day. However, most importantly, the monthly, quarterly and year-end reporting will now be produced at a fraction of the time that it used to take.“ says Charles du Marais, Director at Banque Bonhôte.

Objective: Truly superior client service
Banque Bonhôte manages both discretionary and non-discretionary portfolios. The size of the portfolios ranges from about half a million to more than 50 million Swiss francs. “Our objective is to offer our clients truly superior client service“, says Mr. du Marais. “Our investment strategy is based on three main principles: diversification, quality investments and risk management. With the automation that the Advent solution will bring to the bank, specially for performance reporting, we will have more resources available to analyse and make high quality investments for our clients.“

Attracting more assets and new customers Advent offers flexible client reporting capabilities combined with CRM functionality that the bank needs to deliver top quality and personalised customer service. Banque Bonhôte is expecting a rapid client growth. “The solution will allow us to further strenghten our client relationships and provide highly professional portfolio reporting to our customers. Having more resources available to our investment managers, I am confident we will also combine that with a winning investment strategy that will attract more assets from existing and new customers.” Concludes Mr. du Marais at Banque Bonhôte

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