Thai Military Bank converted the following back-office applications to solutions provided by Fidelity Information Services: deposits, consumer lending, general ledger and customer information systems.
Thai Military Bank began the full-scale conversion of its back-office systems with a series of assessment activities in June 2001. By November 2001, project assessment had been completed and the actual conversion work started. By mid-October in 2002, a pilot conversion for the first 10 branches was successfully completed.
"With such a large project scope, it was important for Thai Military Bank to put in place the right project management infrastructure to ensure timely monitoring and reporting," said Khun Surasak Kiattiyossakul, executive vice president and project head at Thai Military Bank. "We hired Fidelity Information Services (formerly ALLTEL Information Services) to manage the entire project while our IT staff manned the project and coordinated with the Fidelity consultants. Throughout this project, we had good teamwork with Fidelity and this was a major source of our success."
"This project has become the talk of the town because we completed a project with this scope and complexity in a very short time frame," said Khun Surasak. "But our success is not only measured in dollars and cents. Our IT function has gained significant experience in handling and managing this large project. Towards the end, Fidelity's involvement was reduced to the point where we were really running the project on our own. This is a source of great pride for the bank."
"The Fidelity retail banking solution gave Thai Military Bank a better systems architecture to compete in their market," said Simon Bakker, general manager of Fidelity in Thailand. "Their strategic alternative was to maintain an old system that lacked the necessary flexibility to anticipate or respond to market changes."
"In addition to our world class software, Fidelity's core competence is in working with our customers to manage large projects to successful completion," said Jim Wilson, president of Fidelity's financial services international division. "With more than 16,000 implementation, upgrade and conversion projects completed during the last 40 years, Fidelity has an enviable track record. This project with Thai Military Bank adds another market leader to the list of satisfied Fidelity customers."
Thai Military Bank, with more than 360 branches in its retail banking network, is the sixth largest bank in the Kingdom of Thailand and manages an asset base of over US$8.78 Billion.