Deutsche Bank S.p.A in Italy includes a business division, named BankAmericardÂ®, which specialises in electronic payments and credit cards. BankAmericard is the second largest card issuer in Italy with more than three million cards issued and a 20% market share.
ACI's BASE24-es for Enhanced Authorisation provides a number of advantages for Deutsche Bank:
* Authorisation rules can be created faster, enabling the bank to react more quickly to fraud in real time. For example, the bank can quickly change authorisation parameters for transactions received from regions targeted by fraud.
* By consolidating authorisation processing on a single ACI platform, call centre and administrative staff can use a single graphical interface for monitoring card transactions, reducing cost and support time.
Natale Capone, general manager of the Credit Card Division at Deutsche Bank S.p.A in Italy, said; "With the continual growth of credit card fraud, upgrading our authorisation software to ensure we keep abreast of the changing environment was key to Deutsche Bank and its customers. In addition, our services can be adapted to meet individual customers' needs. The scripting capability in ACI's software will allow us to replace a system that was difficult to maintain and reduce the number of hardware platforms, while gaining the flexibility to easily implement new authorisation logic."
Richard Launder, managing director for ACI Worldwide in EMEA, said, "Our customers told us that they wanted flexibility to adapt the logic of their authorisation process in order to meet the changing requirements of their business. Traditionally these changes have been difficult to make and costly to maintain."
"A key part of our research and development has gone into creating more effective ways of providing authorisation processing logic that can be adapted to specific business requirements," said Launder. "This is the driving principle behind all our BASE24-es development, including BASE24-es for Enhanced Authorisation."