technology and financial services industries, he will head all internal business systems and administration across Reuters. Greg will be based in London, and will report directly to Philip Green, Reuters Chief Operating Officer.
As Chief Information Officer, Greg will lead the strategic direction of Reuters global business processes and systems including Reuters Business Centres, in addition to expanding customer service initiatives. Further, Greg will have responsibility for IT security and sourcing across the Reuters Group. Greg will also head the "Great Service Programme", a key initiative demonstrating Reuters focus on serving customers and their changing needs, as well as ensuring that client satisfaction and service excellence is maintained.
Greg has been with Reuters for over fifteen years. Most recently, as Managing Director of Reuters Global Services he led all Reuters customer-facing support and solutions services with centres in London, Geneva, Chicago, New York and Sydney. Previously he was Managing Director for Reuters Global Transactions, as well as a Managing Director in the Corporate Technology Group. Greg joined Reuters as an International Technical Manager managing the worldwide development for the trading room systems product group.
Prior to joining Reuters, Greg was Services Director for First Computer LTD, where he led four technical service divisions and was responsible for all systems consulting, software development, training, and field service operations. Before this position, he managed the Industrial Control Systems
Division as a Business Manager for Logica PLC. While there, he developed
the BBC's original CEEFAX Teletext head end system, which evolved into Teletext technology and was adopted around the world.
Philip Green, Chief Operating Officer, Reuters Group, said: "Greg brings a
great blend of technical knowledge, strategic vision and re-engineering experience to the position. He has a track record of implementing large-scale, complex IT strategies across global organizations and will be instrumental in helping us continue the system improvements and cost-reduction efforts we have underway."