Thomson Financial Staff Update on World Trade Centre Office

10.15 GMT 12 September 2001

London, UK - Thomson Financial, a unit of The Thomson Corporation, has over 2000 employees in lower Manhattan. Approximately 200 employees are located in the World Trade Centre. As of 4:00am EST, the majority of these employees are confirmed safe. We are trying to account for the remaining employees. A Hotline has been established at 800-545-3540 for employee information. Updates will follow as more is known.

For contacts, Warren Breakstone in the U.S. at 212-737-6595 and Jim Malkin in the UK at 44 771 333 5152 from the U.S. and 077 1333 5152 from the UK.


TORONTO, September 13, 2001, 12:30 PM EDT – The Thomson Corporation today confirmed the loss of one Thomson employee on American Airlines Flight #11. "We are in close contact with the family, and are doing everything in our power to help them through this ordeal," said Richard J. Harrington, president and chief executive officer of The Thomson Corporation. In addition, 10 Thomson Financial employees located in the World Trade Center remain unaccounted for as of 12:30 PM EDT on Thursday, September 13. All avenues to determine the status of the missing employees are being pursued. All other Thomson employees working in the World Trade Center have been confirmed safe.

Thomson Financial business services are fully operational. Backup systems have been activated and Thomson Financial has relocated its operations staff from the financial district to alternative locations in the New York metro area. Other major Thomson Financial operations centers in Newark, Boston, Rockville, MD, as well as its other 45 offices around the world, continue to operate normally. As a result, nearly all products and services are available to customers on a fully functional basis. A special U.S. customer hotline has been established at 877-378-7762 to assist with any inquiries.

While the three other market groups of Thomson share emotionally in the aftermath of Tuesday, The Thomson Corporation is fortunate that its Legal & Regulatory, Learning, and Scientific & Healthcare groups were not operationally impacted by this disaster. Thomson has substantial insurance coverage and believes financial losses as a result of the tragedy will be fully covered.

"We are grateful for the courage of Thomson people and their families as we begin to recover from the personal toll and shock of this tragedy," Mr. Harrington continued. "We are committed to work closely with our people, customers and suppliers to begin healing and move forward."

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