Gartner’s “Magic Quadrant for Integrated Revenue and Customer Managament” places Comarch in the Challenger Quadrant

Comarch, a global provider of end-to-end BSS/OSS solutions, announced that it has been positioned in the Challenger quadrant in Gartner’s Magic Quadrant for Integrated Revenue and Customer Management (IRCM), with a positive evaluation of its BSS portfolio completeness, modularity and standard-based architecture.

The report rates solution suites that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and others, which are referred to as IRCM in the report.

Kamlesh Bhatia, Mentor Cana and Norbert J. Scholz, the authors of the report, see Comarch’s main strengths in:

• A strong product portfolio covering most areas of IRCM

• Focus on customer-centricity through modularity in component design and flexible delivery models; the sub-components are standards-based and have common architectural constructs like data model and process workflows

• Early traction in growth areas like M2M connectivity platforms that allow it to leverage its IRCM offering and group-level multi-vertical focus

“Revenue and customer management systems are an important tool for service providers nowadays, ensuring monetization in the era of high data consumption and helping to build great customer experience. We believe Gartner’s recognition of Comarch in the Magic Quadrant for Integrated Revenue and Customer Management, reflects the strength of our comprehensive suite BSS products, which together with a positive evaluation of our customer-centricity and flexibility in projects, recognizes Comarch’s commitment to being a true partner for telecom operators in their BSS projects.” – says Piotr Machnik, VP Product Management & Marketing in Comarch’s Telecom Division.

• Read more under:
• BankingTech
• Compliance Management