The thing about digital banking is that different customers will view the same feature as simple and easier to use, while others will view it as more complex, some will use a feature frequently and others infrequently. As a bank or credit union it is imperative to understand this and ensure that customers and employees
The thing about digital banking is that different customers will view the same feature as simple and easier to use, while others will view it as more complex, some will use a feature frequently and others infrequently. As a bank or credit union it is imperative to understand this and ensure that customers and employees have access to high quality digital demos that show clearly how to use any digital capability.
In this guide discover the available options to get your customers ready to bank digitally fast. We hope you’ll find inspiration to jump-start the journey to get your customers safely and confidently using digital banking, both the basics and more broadly leveraging all the banks digital assets.