FinnOne Neo Lending Mobility Suite

Nucleus Software offers a complete suite of FinnOne Neo mobile applications to help customers leverage mobility to meet both market needs of real-time access and continuous availability to financial services as well as better operational control. The applications: mCAS – for reliable customer acquisition, mCollect – for efficient delinquency/debt management operations, mPower – to streamline loan operations and ensure optimum performance, mApply – for loan self-sourcing and mServe – a self-service application for end customer, are based on a robust platform with effective integration of security and functionality each offering unique business benefits both operational efficiencies as well as customer delight.

Nucleus Software's FinnOne Neo Lending Mobility suite empowers financial institutions with increased operational efficiency, cost reduction and customer delight. The application is based on a robust platform with effective integration of security and technological aspects to cater to the stringent requirements of the financial institutions. It is a functionally rich, flexible, secure and scalable solution, compatible on Android, Blackberry, Symbian, Windows and other mobiles/tablets.

FinnOne Neo Mobile Self-Sourcing (mApply) helps NBFCs digitize their loan origination process. mApply provides customers with pre-approved loan offers, from which they can select the best offer and then submit a paperless loan application within minutes via their mobile device. FinnOne Neo Mobile Customer Acquisition (mCAS) helps relationship managers, field agents and underwriters perform paperless data sourcing, submit field investigation responses, collect upfront payments and compute EMI related calculations. Mobile based loan origination reduces turn-around time, enhances reliability and ensures transparency. GPS enabled features also enable better management and supervision of field agents resulting in optimization of sales visits.

FinnOne Neo Mobile Servicing (mServe) enables NBFCs to offer convenient, comprehensive and paperless self-service capability to their customers. mServe allows customers to access documents such as account statements, payment schedules, foreclosure and pre-payment reports from their mobiles. With mServe, customers can raise service requests and instantly track the status. Mobile based customer self-service reduces cost per transaction and reduces the number of customer support executives.

FinnOne Neo Mobile Collections (mCollect) is designed to automate and digitize field collections, which traditionally rely heavily on paperwork and manual processes. The application allows case allocation on mobile and easy, paperless processing without receipt books. mCollect helps minimize float money risk by automating manual processes, eliminating errors and offering instant reconciliation with real time updates. mCollect reduces the dependency on call centers and reduces collection turn- around times dramatically. With mCollect, customers get instant acknowledgement of payments and can access payment receipts, real time statements, foreclosure details and account summary reports. 

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