Email Contact Phone Company Visit Website

Corporate and Americas HQ Head Office

Tallahassee, Leon, FL 32399

Asia Pacific HQ Office

300 Beach Road #21-03/06 The Concourse

Europe, Middle East, Africa HQ Office

ReD House, Brookwood




Caleb Barnum
[email protected]


Any payment. Every possibility. [email protected]

Mission Statement

ACI Worldwide®, the Universal Payments® (UP®) company, powers electronic payments for more than 5,100 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, myriad organizations utilize our electronic bill presentment and payment services. Through our comprehensive suite of software solutions delivered on customers’ premises or through ACI’s private cloud, we provide real-time, immediate payments capabilities and enable the industry’s most complete omni-channel payments experience.

To learn more about ACI, please visit

You can also find us on Twitter @ACI_Worldwide.


ACI Worldwide is a global software company that provides mission-critical real-time payment solutions to corporations. 1,000+ of the largest financial institutions, intermediaries & global merchants rely on ACI to execute $14 trillion each day in payments and securities. Learn more at or @ACI_Worldwide


ACI offers payment and fraud prevention solutions which enables innovation, fosters enterprise growth and encourages customer retention through:

Lower total cost of ownership (e.g. Reduced hardware costs by 65%)
Increased speed to market (e.g. development time from 18 months to 2 weeks)
Be positioned for the future (e.g. future, non-card payment types, open banking, immediate payments)
A consistent and reliable customer experience (e.g. integrated real-time fraud protection & NFRs)

Any Payment. Every Possibility.


We have more than 40 years of payments expertise and customers in 80+ countries, including:

• 18 of the top 20 banks worldwide
• 300+ leading retailers globally
• 4,000+ organizations utilizing our electronic bill payment solutions
• 370+ organizations preventing fraud through our payments risk management solution

Our broad and integrated suite of electronic payment software solutions enables commerce across the world includingr:
• 125+ billion consumer transactions each year
• $14+ trillion in payments and securities transactions each day
• $117+ billion in electronic bill payments each year

Through our state-of-the-art data centers, we support:
• More than 4,200 customers in the ACI cloud globally
• 24x7x365 monitoring and support

Our global technical support team of more than 300 individuals delivers:
• 24x7x365 technical support for ACI software in production
• Customer assistance through web, phone and email


Any payment. Every possibility.

ACI provides technology solutions for the the following markets –
Retail Payments – payment processing, card and merchant management, fraud prevention
Transaction Banking – real time payments, payment processing, corporate cash management, digital banking, fraud prevention
Merchant Payments – omni-channel payments, fraud prevention, payment processing
Biller and Corporate Payments – Electronic Bill Payment and Presentment
Payments Risk Management – Real-time fraud prevention, artificial intelligence, machine learning, fraud detection and AML
Payments integration – Payments hub, payments orchestration, payment service management

The following technologies provide the solutions for the preceding markets –

UP Solutions
• UP Retail Payments
• UP eCommerce Payments
• UP Bill Payment
• UP Real-Time Payments
• UP Immediate Payments
• UP Merchant Payments
• UP Payments Risk Management
• UP Universal Online Banker


With more than 4,500 employees worldwide and offices in principal cities around the globe, ACI now has one of the most diverse and robust product portfolios in the industry, with application software spanning the entire electronic payments chain.